SHIPPING & FULFILLMENT POLICY

WHERE DO WE SHIP?

We currently offer shipping to the 48 contiguous United States as well as Alaska and Hawaii.

HOW MUCH DOES SHIPPING COST?

For orders in the contiguous United States, we charge $6.00 flat rate Standard Shipping while orders over $75 ship free. This also applies to all print orders for Alaska and Hawaii, however there are added shipping fees for original artwork that is being shipped to Alaska and Hawaii, due the extra cost we accrue to ship to these locations. Shipping is calculated at checkout according to size and weight of the artwork you are purchasing.

EXCEPTIONS:

Shipping costs are not included in artwork on this site over 36”x48” and therefore, only local pickup is offered on these pieces. This will be notated the product details of any art piece these restrictions apply to. If you are interested in having one of these large scale pieces shipped to you, please email us at info@caraelaine.us and we can arrange a shipping quote depending on your location and needs. Please reach out before making any purchases on the large artwork you would like shipped.

Local pickup for these large scale pieces will be in the Edmond/Oklahoma City area of Oklahoma (United States), depending on the artwork’s location of exhibit at the time of purchase. If you are interested in local pickup, please reach out to info@caraelaine.us for details.

FULFILLMENT & DELIVERY TIMES

Please note:

If you haven’t received your package within 5 days after the projected delivery date you receive according to your item’s tracking information, please refer to our Return Policy on how to submit a claim for an item that hasn’t arrived. Make sure to submit your claim within the allotted time frame in the policy or we will not be able to help due to issues outside of our control.

 

PRODUCT-SPECIFIC SHIPPING & FULFILLMENT INFORMATION

FINE ART PRINTS, CANVAS PRINTS, METAL PRINTS, ACRYLIC PRINTS, WOOD PRINTS (AND ALL OTHER PRINT TYPES):

The estimated delivery for art prints on this site is approximately 6-10 business days after your order is processed, although exact times cannot be guaranteed.

Once your order is placed, your prints are created according to your selected print type, size, quantity & other selections you made, then shipped directly to you. These items may or may not be shipped in the same package.

 

ORIGINAL PAINTINGS, DRAWINGS & OTHER ORIGINAL ARTWORK:

Original artwork on this site will typically be packed and shipped within 3-5 business days if your order is placed by 12:00 pm CST. If your order is placed after that time or on a non-business day, your order may be delayed 1-2 days. Please note that this can vary during holidays or any unforeseen circumstances, but we will try to notify you if this is the case. Delivery will typically take between 5-8 business days once your artwork has shipped, although exact delivery times cannot be guaranteed.