Merchandise Shipping & Order Fulfillment
**THIS SHIPPING & ORDER FULFILLMENT INFORMATION DOES NOT APPLY TO ANY ORIGINAL PAINTINGS OR DRAWINGS ON THIS WEBSITE.
ALL SPECIAL ORDER MERCHANDISE ON THIS SITE IS SPECIALLY MADE FOR YOU ONCE YOU PLACE YOUR ORDER. WHAT DOES THIS MEAN?
Most products on this site take 2.5-3 weeks to be delivered due to their custom nature. Once you place your order, they are then created according to your specifications you selected (design, style, size, quantity, etc) then shipped directly to you.
**Please note that although we try our best to adhere to these shipping and fulfillment times, sometimes it can take longer due to unavoidable shipping delays due to covid and other issues out of our (and shipping carriers’) control. We also kindly ask for your patience as these items are individually made to your specs once you place your order & many manufacturers are running low on workers due to the pandemic.
Items from the Boutique
Items from the boutique are shipped separately from special order items. Items from our boutique are limited but are typically shipped within 3-4 business days and arrive approximately 5-8 business days after that (8-12 business days total on average).
*If you haven’t received your package(s) within these margins please refer to the Merchandise Return Policy on how to submit a claim for an item that hasn’t arrived. Make sure to submit your claim within the allotted time frame in the policy or we will not be able to help due to issues outside of our control.
HOW MUCH DOES SHIPPING COST?
We charge $6.00 flat rate Standard US Domestic Shipping for all orders in the 48 contiguous United States (please see average shipping times listed above). We will occasionally offer shipping discounts as well. Orders over $75 ship free within the contiguous United States.
WHERE DO WE SHIP?
We currently only offer shipping to the 48 contiguous United States. Our goal is to offer shipping to other locations in the future but we are unable to ship outside of this range at this time.